FAQ | Towing Questions

Frequently Asked Towing Questions

What areas can you tow to and from?

Andy’s Towing proudly serves St. Cloud, MN, and the surrounding communities. We also provide long-distance towing upon request. If you’re unsure whether we service your area, give us a call, and we’ll do our best to accommodate you.

What types of vehicles can you tow?

We can tow various vehicles, including cars, trucks, SUVs, motorcycles, RVs, semi-trucks, and heavy-duty equipment. If you have a unique vehicle or special towing request, please contact us to discuss your needs.

Is towing available 24/7?

Yes! We understand that vehicle breakdowns and accidents can happen anytime, day or night. Our live dispatch towing and roadside assistance services are available 24 hours a day, 7 days a week, 365 days a year to ensure you get the help you need whenever you need it.

How quickly can you respond to a towing service call?

Response times may vary depending on traffic, weather conditions, and how busy we are. However, we aim to reach you as quickly and safely as possible. In most cases within the St. Cloud, MN, area, we arrive within 30-60 minutes. We’ll always give you an estimated arrival time when you call.

What services do you offer besides towing?

In addition to towing, we provide:

Do you work with insurance or roadside assistance programs?

Yes, we work with many insurance companies and roadside assistance networks. We can provide you with any necessary paperwork or documentation for insurance claims. If you have questions about coverage, we recommend contacting your insurance provider or roadside assistance program.

How much does towing cost?

Towing costs vary depending on distance, vehicle type, and complexity. We’re happy to provide a free estimate over the phone so you’ll know exactly what to expect. Final pricing will be confirmed once our operator arrives and assesses your situation.

What forms of payment do you accept?

For your convenience, we accept cash, Apple Pay, Google Pay, most major credit cards, and we can also send a secure payment link to your phone number. If you have specific payment concerns or need to coordinate with your insurance, please let us know when you call to schedule service.

Is your towing team licensed and insured?

Yes, Andy’s Towing is fully licensed and insured in the State of Minnesota. Our team members are trained, certified, and committed to following strict safety guidelines to protect you and your vehicle.

What should I do if my vehicle needs towing after an accident?

Your safety is our top priority. If you’re in an accident:

Move your vehicle to a safe location, if possible.
Call 911 if anyone is injured or if the accident is severe.
Contact us for immediate towing assistance.
Gather any necessary insurance information and take photos if you can.

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